PRIVACY AND COOKIES POLICY
This Privacy and Cookies Policy establishes the terms and conditions under which LUXBUG
Private Limited, with registered address at No.39, West Saram Nagar, Puducherry 605003 India, a company
that currently operates the sales of the LUXBUG PVT LTD in India, processes the personal data that you provide Us with when using the website www.theluxbugofficial.com
(hereinafter, “the Website”), the mobile application or app, understood as the software application
designed to be used on smart phones, tablets or other mobile devices (hereinafter, the “App”) or other
applications, software, digital media, storage medium, or functionalities related to the commercial brand.
When using the Platform, each time you provide Us with or it is necessary for Us to access any kind of
information which, due to their characteristics, allow us to identify you, such as your name, surname,
email address, billing or shipping address, telephone number, type of device or credit or debit card
number, etc. (hereinafter, "Personal Data”), whether for purposes of browsing, purchasing our products
or using our services or functionalities, you will be subject to this Privacy and Cookies Policy, Use and
Purchase Conditions and other documents cited therein (jointly "the Terms and Conditions") which are
applicable at all times and should be reviewed to ensure you agree with them.
In specific cases, a third party may have provided us with information about you by using a feature or
service on the Platform, for example by sending you a gift card or shipping an order to your address. In these cases, we only process your data where relevant to this feature or service, as stated in this Privacy and Cookies Policy.
1. COLLECTION OF PERSONAL DATA AND PROCESSING PURPOSES
Please bear in mind that before using any of our services or functionalities, you must read this Privacy and
Cookies Policy as well as the Terms and Conditions in the specific section regarding the service or functionality. In their section you can see if there are any specific conditions for use, or if they require specific processing of your Personal Data.
The user (you) may choose not to provide certain Personal Data or withdraw the consent subsequently with respect to such Personal Data by sending a written intimation. However, not providing certain compulsory information or withdrawing the consent may mean that it will not be possible to manage your
registration as a user or to use certain functionalities or services available through the Platform.
The Data Controllers, shall use Personal Data for the following purposes:
1.1 To manage your registration as a user of the Platform. The Personal Data you provide us with shall be used to identify you as a Platform user, and to give you access to its different functionalities,products and services that are available to you as a registered user.
1.2 The development, compliance and undertaking of the purchase contract for the products you have acquired or any other contract with Us through the Platform.
1.3 Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as the App's push notifications etc., regarding updates or informative
communications related to the functionalities, products or contracted services, including Platform security updates, when necessary or reasonable for their implementation.
1.4 Attend and manage your requests made using the available customer service channels in relation to the Platform or the Physical Stores, as well as monitoring the quality of our service.
1.5 Personalise the services we offer you and enable us to give you recommendations based on your interactions with LUXBUG on the Platform and an analysis of your user profile (for example, based on your purchase and browsing history). Likewise, show you ads on the Internet which you may see when visiting websites and apps, for example, on social media. The ads you see may be
random, but on other occasions they may be ads related to your preferences or purchase and browsing history.
2. NEWSLETTER SUBSCRIPTION
If you authorize your subscription to the ZARA Newsletter, We will provide you with information regarding our products and services, through different means as, among others, by email, any other equivalent electronic means of communication (such as SMS, etc.) as well as through push notifications via the App
– in case you have activated such notifications in your mobile device.
3. DATA PROTECTION RIGHTS
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition
by sending an email to: firstname.lastname@example.org, indicating the reason for your request.
If you decide to exercise these rights, and if part of the personal data you provided was your email address, we would ask you to please specify this circumstance in your written request, indicating the email address from which you wish to exercise your right rights of access, rectification, cancellation and opposition. For example, should you not wish us to send information to third parties to show you ads, you can change your preferences on your mobile device by resetting your advertising ID or disabling personalised ads on your device.
Subscription to the ZARA Newsletter may entail using Personal Data to make personalized advertising
related to our products and services available to you via email, SMS or any other of our own electronic
media or those of third parties. We can also provide you with this information through push notifications
from the App in case you have activated them in your mobile device. With the aim of improving the service
we provide you with, we hereby inform you that Personal Data related to your purchases at online or
physical stores, tastes and preferences, may be used for the purpose of analysis, generating user profiles,
marketing studies, quality surveys and improving our client interaction.
If you are a registered user, you can change your preferences related to the sending of these commercial
communications through the My Account section.
You can also unsubscribe through the Platform's Newsletter section at any time, or by following the
information we provide in each communication.
3. DATA PROTECTION RIGHTS
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee you
can exercise your rights. You may exercise your rights of access, rectification, cancellation and opposition
by sending an email to: email@example.com, indicating the reason for your request.
If you decide to exercise these rights, and if part of the personal data you provided was your email address,
we would ask you to please specify this circumstance in your written request, indicating the email address
from which you wish to exercise your right rights of access, rectification, cancellation and opposition. For
example, should you not wish us to send information to third parties to show you ads, you can change
your preferences on your mobile device by resetting your advertising ID or disabling personalised ads on
your device. If you have our App installed on an iOS device you can adjust your preferences in
Settings/Privacy/Ads. If your device is Android, access Settings/Google/Ads. If you are visiting the website,
you can change the cookie settings in your browser.
4. OTHER NECESSARY USES OF YOUR PERSONAL DATA
[Industria de Diseño Textil, S.A. (Inditex, S.A)] as well as other companies belonging to the Inditex Group,
processes your Personal Data insofar as they are directly involved with each purpose (whose activities
relate to the decoration, textile, clothing and home goods sectors, as well as any other complementary
sectors, including cosmetics and leather goods, in addition to the development and support for electronic
It may also be necessary to transfer your Personal Data to third parties who provide us with support services, such as financial bodies, entities that fight against fraud, providers of technological, analytical, logistical, transport and delivery services
(and/or their partner establishments), service providers and collaborators related to marketing and publicity, such as social media sites, advertising agencies or advertising partners, customer services and/or services that analyse the transactions made on the Platform with the aim of offering users sufficient. guarantees in commercial operations, etc. By providing us with your Personal Data on this Platform, youare authorizing us to process and share your information with said collaborators.
We may disclose your Personal Data to the Government agencies if required, even without obtaining your prior consent, for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences or for other purposes required under